Due to the fact that most of our products are of a custom ordered nature, each refund case will be assessed by our technical department.
Any costs incurred to return goods to the place of dispatch are at the buyer's expense. Goods and packaging must be in original condition, free from damage and blemishes. "Made to order" goods and non-stock items which are accepted by the buyer in good order and condition are non-returnable. Metal Roofing Online reserves the right to decline any return of goods. Please note manufacturers return policy will apply for each specific product. No refunds will be given - goods can only be exchanged for other goods to the equivalent value less any costs.
For further information please contact us on: 1300 886 944 or