Frequently Asked Questions

Please see below for our current list of frequently asked questions. If you can't find an answer to your question here, please click here to use our web form or call us on: 1300 886 944



Q: Is your steel made in Australia?

Of course! We only use Australian BlueScope Steel. COLORBOND® and ZINCALUME® which are backed by BlueScope Steel warranties.

All products supplied by metalroofingonline.com.au comply with all relevant Australian Standards for your peace of mind.


Q: Is your price for roofing per square metre or lineal metre?


The prices on our roofing, guttering, flashings etc are all priced in lineal metres not square metres.

Q: How do I order online?

Simply add your items to the shopping cart and complete the check out process, selecting your required delivery option and payment method.

Orders are processed using the eWAY® payment gateway, PayPal or via Direct Deposit.

Please note - Direct Deposit payments take a little longer to process so please allow an extra delivery day.

Security is paramount to eWAY’s company objectives, and to those of our eCommerce merchants. This is why we take strident steps to ensure the PCI DSS compliance of all our systems and strategies.


eWAY Payment Gateway    Image result for paypal logo


Q: I was after lengths which are not available in the drop down boxes - how do I order?

If you require more specific lengths than those avaialble in the drop down boxes ie 4550, 3220, 6790 etc please give us a call on 1300 886 944 or email us HERE.  We understand every one's order sometimes requires more specific lengths.

Q: Can I order over the phone?

Of course you can! We can process your order over the phone, fax or email.  We are able to process your credit card details over the phone or can provide banking details for direct deposits. Anything to make it easier for you! Call us on 1300 886 944 or email enquiries@metalroofingonline.com.au


Q: I have a technical question?

We have available a qualified, licensed roof plumber to answer any questions and to guide you through each order if need be.

Our dedicated team of professionals take great pride in their work and in helping you achieve a roofing solution you will love.


Q: Can I have lengths cut to my own requirements?

Most certainly! We are more than happy to cut your roofing sheets, polycarbonate sheets, roll top ridge, flashings etc to your own custom length. Just contact us on 1300 886 944 or enquiries@metalroofingonline.com.au and we can provide you with a price for your requirements. We supply a great range of metal roofing products, from Colorbond steel roofing, to polycarbonate roofing, roofing blanket and foil insulation along with flashings and rainwater goods including guttering.  We also supply a great range of accessories including ventilators and screws.


Q: Can I have roof flashings folded / made to my custom requirements?

Yes you can. Simply download our custom flashings order form from here, complete it and return it to us.


Q: Customers & tradies tell me that your prices are the best around. How do you keep them so competitive?
 

Because of the volume of product we are able to supply to our customers, you benefit from greater cost savings.  We do our best to offer you the best prices on all our roofing products and we seek the best possible price from our suppliers so we can pass the savings on to you.

If you do find a better price, let us know.  We value this feedback so that we can keep our pricing competitive.  Remember that the higher the product volume we buy from our suppliers collectively, the greater the price savings we can pass on to you, our valued customers.

Our philosophy is all about great products and great service for our clients.  Our team extends its passion to selling premium quality metal roofing products to enhance your home or commercial property. Our mission is to give you a great range of quality products at competitive prices and to do that with passion and professionalism.  Roofing is our life and we care about the people who choose Metal Roofing Online.


Q: How can I contact you?

You can contact us by phone on 1300 886 944 or by email: enquiries@metalroofingonline.com.au or using our contact form


Q: Do you have a Blog?

Yes we do. It has many great posts on it. Why not check it out today. Click here for further details.



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