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Frequently Asked Questions

Please see below for our current list of frequently asked questions. If you can't find an answer to your question here, please click here to use our web form or call us on: 1300 886 944


Q: Is your steel made in Australia?

Of course! We only use Australian BlueScope Steel. COLORBOND® and ZINCALUME® which are backed by BlueScope Steel warranties.

All products supplied by metalroofingonline.com.au comply with all relevant Australian Standards for your peace of mind.

 

Q: How do I order my specific custom length?

We understand every one's order sometimes requires more specific lengths than online, so please email us or phone 1300 886 944 with specific requests. We can then email you an invoice for payment. We are working on custom lengths available online. 

 

Q: Do your prices include GST? 

Yes, all our prices have GST already included in the total price.  

 

Q: Can I have roof flashings folded / made to my custom requirements?

Yes you can. Simply download our custom flashings order form in any of flashings here, complete it and return it to us to sales@metalroofingonline.com.au

 

Q: How much is delivery? 

Please enter your delivery postcode in the delivery checker on each page or see our delivery page for more details. 


Q: Is your price for roofing per square metre or lineal metre?


The prices on our roofing, guttering, flashings etc are all priced in lineal metres not square metres.

Q: How do I order online?

Simply add your items to the shopping cart and complete the check out process, selecting your required delivery option and payment method.

Orders are processed using the secure online credit card payment gateway Stripe, PayPal or via Direct Deposit.

Please note - Direct Deposit payments take a little longer to process so please allow an extra delivery day.

Security is one of the biggest considerations in everything we do.

Stripe Online Payment Systems have been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. Millions of customers in over 120 countries use this payment system. 

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Q: Can I order over the phone?

Of course you can! We can process your order over the phone or email. A tax invoice for payment will be then sent. Anything to make it easier for you! Call us on 1300 886 944 or email enquiries@metalroofingonline.com.au

 

Q: Can I have lengths cut to my own requirements?

Most certainly! We are more than happy to cut your roofing sheets, polycarbonate sheets, roll top ridge, flashings etc to your own custom length. Just contact us on 1300 886 944 or sales@metalroofingonline.com.au and we can provide you with a price for your requirements. We supply a great range of metal roofing products, from Colorbond steel roofing, to polycarbonate roofing, roofing blanket and foil insulation along with flashings and rainwater goods including guttering.  We also supply a great range of accessories including ventilators and screws.

Q: How do I work out the sqaure metre price for the roofing sheets?

To work out the square metre price from the lineal metre price: Lineal metre price / (divide) by the cover width of the sheet. IE $13.20 / .762 (cover width of corrugated iron) = $17.32 


Q: Customers & tradies tell me that your prices are the best around. How do you keep them so competitive?
 

Because of the volume of product we are able to supply to our customers, you benefit from greater cost savings.  We do our best to offer you the best prices on all our roofing products and we seek the best possible price from our suppliers so we can pass the savings on to you.

If you do find a better price, let us know.  We value this feedback so that we can keep our pricing competitive.  Remember that the higher the product volume we buy from our suppliers collectively, the greater the price savings we can pass on to you, our valued customers.

Our philosophy is all about great products and great service for our clients.  Our team extends its passion to selling premium quality metal roofing products to enhance your home or commercial property. Our mission is to give you a great range of quality products at competitive prices and to do that with passion and professionalism.  Roofing is our life and we care about the people who choose Metal Roofing Online.


Q: How can I contact you?

You can contact us by phone on 1300 886 944 or by email: enquiries@metalroofingonline.com.au or using our contact form