Delivery for small Roofing items available for POSTAGE via Australia Post or similiar courier: Products such as: foam infill strips, rivets, fasteners available for delivery AUSTRALIA wide. REGULAR POST is available for a cost of $17.99 inc GST (within weight reason) EXPRESS POST is also available for a cost of $25.99 inc GST (within weight reason). Products such as: foam infill strips, rivets, fasteners available for delivery AUSTRALIA wide. Sorry, sheets and larger products are unable to be posted. Please note: some products may be unable to be sent to PO Boxes.
Current delivery areas for roofing products including roofing sheets, guttering etc: Victoria, New South Wales, Queensland & ACT.
VICTORIA Location Delivery Charges:
The delivery fees for large items including metal roofing, rainwater goods, flashings, polycarbonate sheeting and insulation in
ZONE 1 & 2 - $95.00 inc GST ZONE 3 - $150.00 inc GST
OUTSIDE THESE ZONES - we can still deliver to you, please contact us for a price for your roofing order.
Collection is available from 48 Watt Road, MORNINGTON 3931
PLEASE NOTE: if collection from Morington, please ensure you have a vehicle/trailer appropriate in size that will safely transport your order. Carrying of long / heavy loads in vehicle not designed for such purposes is considered dangerous and in breach of the law. Vehicles considered inappropriate will not be loaded. Metal Roofing Online personnel have the final say.
NEW SOUTH WALES and Canberra ACT & Surrounding Areas delivery charges:
The delivery fee for roofing, rainwater goods, flashings, polycarbonate sheeting and insulation is $195.00 inc GST.
QUEENSLAND delivery charges:
South East & Northern Queensland locations for roofing, rainwater goods, flashings, polycarbonate sheeting and insulation is $220.00 inc GST.
All other Queensland areas past Cairns, please contact us for delivery prices, we should still be able to reach you.
** if sheets are over 13m a surcharge will apply. Please call us for a delivery quote**
How will my roofing order be delivered? We have various transport services avaiable. Roofing orders will be delivered via semi trailer truck, smaller rigid truck or ute. The transport method is variable against each order. Please ensure adequate access for delivery is available.
How long will it take to receive my order?
Please allow at least 3 working days for delivery. Some areas outside metro may require additional time.
If you require your delivery by the weekend, please make sure your order is placed, by at least Tuesday 12.00 noon. Areas outside of metro may require additional time. Accurate, speedy delivery is a priority for metalroofingonline. We process orders on a daily basis to ensure quick delivery. If there is a delay for whatever reason, we will contact you!
Does there need to be someone onsite to receive the delivery?
Our drivers will leave your delivery in the safest point available to them. A delivery docket is left with each delivery and photos taken as proof of delivery. No liability will be accepted by metalroofingonline.com.au au if goods are claimed to be missing or damaged when goods are delivered and there is no-one authorised to accept delivery. All requests for you to be contacted before delivery will be added to any purchase order but metalroofingonline.com.au the supplier or their appointed delivery agent is not obliged to do so. Goods may also be picked up directly from our store by prior arrangement.
Provide delivery information when placing your order Please take the time to give clear information as we may be unable to deliver goods due to inaccurate information being provided.
General dimensions of vehicles and equipment: If goods being delivered are of a large or lengthy nature, you need to be aware of the sizes of most general delivery vehicles and ensure they have clear and safe access to your site / delivery address.
Product Placement when delivering:
Please note - deliveries usually arrive via semi trailer with small crane attached. For safety reasons, drivers are unable to hand unload goods. Please be mindful of access for semi trailer truck. The standard delivery method is to place goods within reach from the kerbside outside of the property. On request, Drivers will normally endeavour to place the goods within the property at your designated position within reason.
Delivery access - it is the customers responsibility to ensure Metal Roofing Online has adequate access for delivery, as most deliveries will be transported on Semi Trailer Truck. Aditional Delivery fee may be incured if access is unattainable.
Note: The delivery driver has the right to make the final decision on product placement once he has assessed the site - taking in to consideration any written instructions or verbal requests.
Changes to a delivery: Notification is required no later than midday the day before delivery of any changes to site conditions, or delivery address.
Bad Weather: In the event of bad weather prior to the expected delivery date where you feel a driver will unable to successfully delivery any order, you should contact us as metalroofingonline.com.au to suspend the delivery as soon as possible.
Transport Futile transport or any other transport costs are chargeable to the buyer if goods are unable to be unloaded when delivered on an agreed prearranged date or time and all goods despatched require being returned.
Amendments to Orders Orders can only be amended on an order to order basis.
Cancellation of Orders Orders cannot be cancelled except with written consent granted by metalroofingonline.com.au and upon terms that will indemnify metalroofingonline.com.au against all losses. Special order and non stock goods or materials ordered in error or excess cannot be returned to metalroofingonline.com.au for credit or exchange except by special arrangement. No refunds of payments made towards a cancelled order will be given - a credit for the value of the cancelled order less administration costs of 20% will be held for the customer that can be used towards the purchasing of other goods / services. Orders or balances of orders may be cancelled at the option of metalroofingonline.com.au in the event of any failure by the buyer to abide by the terms of contract.
Returns Goods can only be returned at the discretion of metalroofingonline.com.au and will be subject to a handling charge of 20% of the value of goods plus the manufacturer or licensed agent's fees and must be accompanied with relevant proof of purchase documentation. Any costs incurred to return goods to the place of despatch are at the buyer's expense. Goods and packaging must be in original condition, free from damage and blemishes. "Made to order" goods and non-stock items which are accepted by the buyer in good order and condition are non-returnable.
metalroofingonline.com.au reserves the right to decline any return of goods. No refunds will be given - goods can only be exchanged for other goods to the equivalent value less any costs.
Amendments to these Trading Terms metalroofingonline.com.au reserves the right to alter or change these terms at any time and without notice. Any transactions with metalroofingonline.com.au will be done as per these trading terms and conditions at the time of the applicable transaction(s) - It is recommended you print these terms and conditions at the time of payment for any enquiries made.
How much does delivery cost for roofing and larger products?
Our head office is located in Victoria and for this reason distribution here is straight forward. In addition, we can offer a collection facility to save on delivery costs. In other states whilst we can’t offer a collection service, we will deliver to your site or home (see our delivery maps below) However, due to the complex supply chain we have established to bring you the best possible prices, we are better geared to supply larger orders than one off requests. This is due to set delivery fees enforced on us. If you are a builder or roof plumber outside of Victoria, be sure to check our prices first as we will be very competitive.